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How we work

We never touch the live store first

This is how engineers work at large companies. We work the same way with small stores, because every minute of downtime costs money.

  • We work on a copy of the site, not on the live one
  • Every change can be rolled back
  • We release at an agreed time and watch the site afterwards
  • A report in plain language
Step by step

From the first talk to the live site

  1. 01

    A conversation

    You tell us what is going on and what you want. We tell you honestly what can and cannot be done, and send you an offer.

  2. 02

    A copy on our side

    We copy the site and the database to a separate environment. We work there while your customers keep shopping undisturbed.

  3. 03

    Work in Git

    Every change is a separate version in Git, with a note on what changed and why. That way anything can be rolled back.

  4. 04

    Tests in staging

    We try the change on the copy. We check the cart, the checkout and the key pages before it reaches the live site.

  5. 05

    A release with a rollback plan

    We release the change at an agreed time and watch the site afterwards. If anything is wrong, we put the previous version back.

  6. 06

    A report

    We write to you about what we did, why and what to keep an eye on, in plain language.

Our rules

What always applies

  • Linux only

    We work with any Linux distribution, from Ubuntu and Debian to AlmaLinux and Rocky Linux.

  • Any host and panel

    cPanel, Plesk, DirectAdmin or a server with no panel, at any hosting provider.

  • The access is yours

    We work with separate access of our own, which you can revoke at any time. We never ask for passwords by email.

  • Security comes first

    We update on time, watch for vulnerabilities and keep backups off the server, because most breaches come through a forgotten plugin.

  • Engineers, not operators

    Your site is in the hands of a DevOps team that has run servers and cloud infrastructure for companies for years.

  • Everything is visible

    The history of changes is in Git, and the automations and the maintenance show in the client area.

In their own words

Reviews from our clients

Client review★★★★★

Quick and efficient. Provided more help than we initially requested for and provided additional helpful suggestions to improve the function of the website.

Fixing WordPress on AWS2020
Client review★★★★★

Great experience. Service provider goes the extra mile to fulfill client's requests and solve also the unforeseen problems,

Tuning an Nginx server for WordPress2017
Client review★★★★★

Great troubleshooter, goes out of his way to get the job done most efficiently

Migrating sites in cPanel2020
Client review★★★★★

Did a great job. On the surface my job seemed simple but it was a little complicated and he got it done fast and right.

Moving an online store to a new host2015
Client review★★★★★

Fast, intelligent, great english. Will 100% work with again.

The WooCommerce cart and Cloudflare2015
Client review★★★★★

He did a great job and brought great expertise to the job.

Setting up a cPanel server2015
Client review★★★★★

Great, will hire again in the future if I need. thanks!

Speeding up a large WooCommerce site with Redis2020
Client review★★★★★

Another job very well done, thank you

A WordPress site that would not send email2017
Client review★★★★★

Nice guy, fast find and fix the issue, communicate all the time, look forward to next cooperation.

Setting up a control panel2015
Client review★★★★★

Reliable, skilled and fast server technician !

Fixing broken sites2015
Client review★★★★★

Great job, very pleased

Upgrading PHP2017
Client review★★★★★

Thank you for a job well done!

PHP memory errors2017

Let us start with a talk

Tell us what is going on with your site and we will get back to you.

Send an inquiry